RETURN & EXCHANGE POLICY
We anticipate that you will be absolutely happy with your purchase. If for some reason you are not happy we are willing to exchange the item under our Exchange Policy format below for a liked item. We must be contacted about this item within 14 days of your purchase.
Please contact us regarding this at: info@selinascloset.com
Exchange Policy
We hope that you love each and every item that you purchase from us! If you need to return please make sure to read our Exchange Policy below.
- Please contact us regarding this at: info@selinascloset.com
- Returned item must be submitted and shipped out within 14 days of the day your item(s) ship.
- Items must be in its original condition, unworn, unwashed and unaltered in anyway. Tags must be attached including any Selina’s Closet boutique tags.
- All footweAar must be returned in its original box, undamaged and free of any postage, stickers, labels or stamps.
- All SALE items are final and will not be accepted for any exchanges or refunds.
- There will be no REFUNDS or EXCHANGE on any purchase from AFTERPAY.
- All exchanges must be submitted in writing via email at info@selinascloset.com and approved before you ship the item.
- Any original shipping charges are non-refundable.
Please note: To make a return or exchange, simply pack and seal the return merchandise with the original invoice in an appropriate shipping box or envelope and send it back to us using an insured service. Selina's Closet will not be held responsible for items lost in transit, so we strongly suggest insuring your package.
Once we have received and inspected your exchange, the new order will be processed within 3-5 business days. Selina's Closet reserves the right to deny any exchange that does not meet our requirements. Any denied exchange will be sent back to the customer. You will receive email confirmation providing tracking information once item has been shipped.
Questions about your order, please call us Mon-Sat 9-5 Central Time at 1-708-518-0569 or email questions to info@selinascloset.com and we’ll be happy to assist you.
